Telegram AI Helpers • For Ecommerce

Turn Your Telegram into a Sales Machine

Launch brand-safe AI helpers that chat with customers 24/7, recommend products based on preferences, send targeted promotions, and track ROI—without fighting the inbox or email spam filters.

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80%+ Open rates on Telegram
24/7 AI-powered support
3x Higher engagement vs email
Platform

Set up your brand's AI helper in minutes

Bring your catalog and personality to Telegram. TheLooma handles the AI, the chat, and the growth engine.

Brand Personality

Brand Personality

Define tone, guidelines, and brand description. Auto-generate avatars and images to match your vibe. Your AI helper speaks in your brand's unique voice.

Product Import

Product Import

Connect Shopify, WooCommerce, or add custom products directly. Sync your store automatically and let customers search through your entire catalog. Your AI learns all product details and can recommend them instantly.

Telegram Native

Telegram-Native

Connect to Telegram in one click. Your AI helper runs rich, on-brand conversations with customers 24/7 without any downtime.

Campaigns

Skip the inbox. Message your chat list.

Broadcast promos and quick questionnaires right inside Telegram. Schedule, segment, and ship with industry-leading open rates.

Promotional Blasts

Promotional Blasts

Send offers that customers actually see. No spam filters. Drive them back to chat to buy in a tap. Perfect for flash sales and product drops.

Questionnaires

Questionnaires

Collect preferences in seconds—no forms, no friction. Use answers to personalize recommendations and improve product-market fit.

Scheduling

Scheduling

Queue campaigns for drops, restocks, and holidays. Your bot delivers on time, every time. Schedule weeks in advance with timezone support.

Product Discovery

Intelligent product search and recommendations

Customers can search through your entire catalog, and your AI recommends products based on their preferences, questions, and browsing behavior.

🔍

Smart Product Search

Customers can search through all your products using natural language. Ask "show me red running shoes under $100" or "what's good for sensitive skin?" Your AI understands intent and finds the perfect matches.

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AI Recommendations

Your AI learns from every interaction and recommends products based on customer preferences, purchase history, and similar customer behavior. Each recommendation feels personalized and relevant.

Multiple Integration Options

Connect your existing store or build from scratch

✓ Shopify

One-click integration with automatic sync

✓ WooCommerce

Connect your WordPress store instantly

✓ Custom Products

Add products manually or via CSV import

Knowledge Base

Teach your AI everything about your brand

Upload files or add text that your AI learns from. Build a comprehensive knowledge base so your AI can answer any question about your products, policies, and brand.

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Upload Files

Upload PDFs, documents, product manuals, FAQs, and more. Your AI reads and learns from all uploaded content, making it smarter with every file.

✍️

Add Text Content

Type or paste text directly into the knowledge base. Add product descriptions, policies, return information, sizing guides, and any other brand knowledge.

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AI Learning

Your AI continuously learns from the knowledge base. It can answer complex questions, provide detailed product information, and help customers make informed decisions.

What can you add to your knowledge base?

  • Product specifications & manuals
  • Shipping & return policies
  • Sizing guides & fit information
  • Common FAQs & troubleshooting
  • Brand story & values
  • Care instructions & tips
Analytics

See what customers want—then give it to them

Track conversations, locations, searches, clicks, and revenue attribution. Make data-driven decisions to grow your business.

Chat Transcripts

Chat Transcripts

Review and tag every conversation. Improve answers, identify common questions, and train your helper over time for better accuracy.

Search & Intent

Search & Intent

See trending queries and gaps in your catalog. Understand what customers really want and feed insights into your merchandising strategy.

Attribution

Attribution

Track clicked links and purchases driven from chat. Prove ROI on every campaign and conversation with detailed attribution reports.

Growth

Share a beautiful public link

Each brand gets a customizable link you can place everywhere—bios, ads, QR codes, packaging. Add extra links like Linktree to keep your ecosystem together.

  • ✓ Custom branded URLs
  • ✓ QR code generation
  • ✓ Social link aggregation
  • ✓ Analytics on link clicks
Get Your Link
Use Cases

Built for modern ecommerce brands

Fashion & Apparel

Help customers find the perfect fit, style recommendations, and notify them about restocks. Reduce returns with AI-powered size guidance.

Beauty & Cosmetics

Answer ingredient questions, recommend products for skin types, and send personalized beauty tips. Build loyal communities around your brand.

Electronics & Gadgets

Provide detailed specs, compatibility checks, and troubleshooting support. Reduce support tickets with instant AI assistance.

Food & Beverage

Share recipes, answer dietary questions, and promote limited-time offers. Build direct relationships without platform fees.

Ready to launch your Telegram AI helper?

Join leading ecommerce brands already using TheLooma to automate customer engagement.

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